Every feature exists because someone experienced a problem.
This wasn't built by a software company looking for a market. It was built to solve a problem experienced by real workers.
01 — The Problem
The grievance process is stacked against memory.
Every grievance depends on facts. Who said what. What day it happened. Who else was standing there. What the schedule showed. What the write-up looked like before it got shoved in a folder.
But workers don't get to write it all down in the moment. You finish the shift. You go home. You cool off. You come back the next day and something else happens.
By the time you sit down with your steward — sometimes a week later, sometimes a month later — the important pieces have already started to slip. Names blur. Dates blend together. The photo of the supervisor working got deleted when the phone filled up. The witness moved to a different building.
The contract itself doesn't help. It's hundreds of pages. It's written for lawyers, not for warehouse workers or drivers. Nobody expects you to know which article applies to your situation — but somehow, the system expects you to file a grievance that cites the right one anyway.
And your steward? Your steward is doing their best. They're also probably juggling twenty other cases. They can only work with what you bring them.
02 — The Story Behind FileMyGrievance
Built by someone who lived it.
The founder spent years working in union environments. Long enough to see the same problem play out in a hundred different ways.
A coworker gets written up for something the supervisor did wrong. They know it. Everyone on the shift knows it. But by the time they sit down to file a grievance, half the details are gone. The witness statement never got written. The photo of the timecard got deleted. The exact words the supervisor used got softened in memory into something more polite than what actually happened.
He watched people lose grievances they should have won — not because their union failed them, and not because the company was too strong, but because the paperwork walking into the room wasn't as strong as the story that actually happened at work.
He watched people try to read the contract for the first time only after something went wrong. He watched stewards do heroic work with incomplete information. He watched deadlines slip because nobody knew the clock had already started.
After going through his own grievance process — and seeing firsthand how much of the outcome depended on documentation he wished he'd captured earlier — he realized workers needed better tools. Not lawyers. Not a replacement for the union. Just a practical way to preserve facts while they're fresh, understand what the contract says in plain language, and walk into the union hall already organized.
That's what this platform is.
03 — What Other Workers Told Us
The same gaps, over and over.
Anonymous stories from workers who lived through the grievance process. Names withheld. Details lightly edited for privacy. New stories will be added over time.
Forgot the witness names
"By the time I sat down with my steward two weeks later, I couldn't remember who was standing there when the supervisor said it. I knew there were two of them. I just couldn't place their faces to names anymore."
Didn't write the dates down
"I thought I'd remember. The dates all blur together after a while — which day the write-up happened, which day the supervisor worked, which day I asked for the shop steward. I lost the timeline."
Didn't understand the contract language
"I knew something was wrong. I couldn't tell you which article. I don't read the National Master for fun. Nobody expects you to."
Lost the evidence
"I had a picture of the schedule board on my phone. I switched phones six months later and never thought to save it. That picture was the whole case."
Didn't know where to begin
"I knew I had a grievance. I didn't know what to write, who to give it to, or what to say when I sat down with the steward. So I did nothing until the deadline passed."
04 — What We Learned
Five things that show up in almost every case.
Documentation matters.
Facts fade quickly.
Evidence disappears.
Preparation helps.
Organization wins.
05 — Why We Built FileMyGrievance
Every feature is a response to a real problem.
Problem
“I forgot what happened.”
Solution
Incident Recorder
Capture facts, names, times, and voice notes in under a minute — before the details fade.
Problem
“I didn't know the contract.”
Solution
AI Contract Analysis
The platform reads your facts and suggests which articles may apply, in plain language.
Problem
“I lost my evidence.”
Solution
Evidence Management
Photos, screenshots, warning letters, and witness names all stored with the incident they belong to.
Problem
“My grievance wasn't organized.”
Solution
Professional Grievance Builder
A guided flow that turns messy incidents into a clean, printable grievance document.